Privacy Policy

Thank you for choosing Ultra. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you access and use the Ultra App. By using the App, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use the Ultra App:

• 1.1. User Account Information: When you create an account on Ultra, we collect your name, email address, location (country), and phone number.
• 1.2. Financial Information: In order to facilitate money transfers, we may collect and store certain financial information, such as bank account details, depending on the services you use within the App.
• 1.3. Usage Information: We may collect information about how you interact with the App, including your transaction history, device information (such as your IP address, operating system, and browser type), and usage patterns.

2. Use of Information

We use the collected information for the following purposes:

• 2.1. Provision of Services: We use your personal information to provide the services offered by Ultra, including processing money transfers.
• 2.2. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter while using the App.
• 2.3. Improvements and Personalization: We may use the information to enhance and personalize your experience with the App, including optimizing the user interface and recommending relevant features or services.
• 2.4. Communication: We may use your contact information to send you administrative updates, service-related announcements, and marketing communications (subject to your preferences and applicable laws).
• 2.5. Legal Compliance: We may use your personal information to comply with applicable legal obligations, such as preventing fraud, money laundering, and other illegal activities.

3. Data Sharing and Disclosure

We may share your personal information with the following third parties, for the purposes described in this Privacy Policy:

• 3.1. Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, data storage, and customer support. These service providers are only authorized to process your personal information as necessary to provide the requested services.
• 3.2. Legal Requirements: We may disclose your personal information if required to do so by law, court order, or other legal processes.
• 3.3. Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or alteration. However, please note that no data transmission over the internet or electronic storage method is entirely secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information once it is no longer needed for the intended purposes.

6. Your Rights

You may exercise certain rights regarding your personal information, subject to applicable laws, including:

• 6.1. Access and Rectification: You have the right to access and correct your personal information stored in our systems.
• 6.2. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• 6.3. Objection and Restriction: You have the right to object to the processing of your personal information or request restriction of processing under certain circumstances.
• 6.4. Consent Withdrawal: If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time.

7. Children's Privacy

Ultra is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take appropriate steps to delete it promptly.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy in the App or by other means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@myultraapp.com.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using the Ultra App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.